Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process.

Additionally, when you browse our store, we automatically receive your device’s internet protocol (IP) address to help us understand your browser and operating system.

Email Marketing: With your consent, we may send you emails regarding our store, new product launches, and other updates.

SECTION 2 - CONSENT

How do you give your consent?

When you provide personal information for completing a transaction, verifying your payment method, placing an order, arranging for delivery, or processing a return, we assume that you consent to us collecting and using it for that purpose only.

For any additional use, such as marketing, we will either ask for your explicit consent or provide an option to decline.

How do you withdraw your consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or process your information by emailing us at support@serenityjewels.in

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - PAYMENT

We use Easebuzz to process payments securely. We/Easebuzz do not store your card details on our servers. All payment transactions are encrypted and processed following Payment Card Industry Data Security Standard (PCI-DSS) guidelines.

Your transaction details are only retained as long as necessary to complete your purchase and are not stored thereafter.

For more details, please review Easebuzz’s terms and conditions at: https://easebuzz.in.

SECTION 5 - THIRD-PARTY SERVICES

Third-party service providers we use will collect, use, and disclose your information only to the extent required to perform their services for us.

However, some third-party payment providers may have their own privacy policies regarding your transaction data. We recommend reading their policies to understand how they handle your personal information.

If you proceed with a transaction involving a third-party service provider, your data may be subject to the laws of the jurisdiction where they or their facilities are located.

Once you leave our website or are redirected to a third-party application, our Privacy Policy and Terms of Service no longer apply.

Links: Clicking on third-party links may redirect you away from our site. We are not responsible for the privacy policies of other websites and encourage you to review their statements.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

SECTION 7 - COOKIES

We use cookies to maintain user sessions. They do not personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

By using our site, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this policy at any time. Changes will take effect immediately upon posting. If any significant changes are made, we will notify you here.

If our store is acquired or merged with another company, your information may be transferred to continue serving you.

QUESTIONS & CONTACT INFORMATION

If you wish to access, correct, modify, or delete any personal information we have about you, register a complaint, or request further details, please contact us at support@serenityjewels.in. or WhatsApp : 6280969942